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Returning products from a customer will require the creation of a Return Authorization.
Stakeholder Meeting Notes – 06-01-2022
- Techs will be able to specify exact products in the return authorization (by DIN/product) prior to receipt of the physical units to ensure the proper components are accounted for.
- Stakeholders requested the ability to enter comments at the return and product levels.
- Consider automated attribute assignment when receiving a product based on the reason for the return (recall quarantine, etc.).
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